2-1-1WNY

2-1-1WNY connects western New Yorkers to the services in the community that can help. Available 24 hours a day, 7 days a week, simply dial 211 to connect to a friendly, knowledgeable information specialist. 

Need help? Get answers! 2-1-1 helps people identify their needs & connect to agencies and providers in the community that can help with that need.

2-1-1WNY connects community members to assistance meeting basic needs: food, clothing & shelter; health & mental health services; substance abuse services; free tax preparation; family services; youth services and disability services.

Additionally, 2-1-1WNY provides specialized information & referrals for developmental disabilty services, criminal justice reentry services, and services for pregnant women & new moms.