Reporting to the Executive Director, the Virtual Administrative Assistant will provide administrative and clerical support to assist with effective operations of the organization. This role requires the ability to exercise discretion and take independent initiative. This role utilizes online communication channels such as e-mail, Mailchimp, phone and text to deliver information to donors, partners and volunteer staff.
Duties and Responsibilities
- Communicate in writing and verbally between donors (including potential donors), volunteer staff, supported organizations, and partners
- Prepare PowerPoint presentations, donation requests and thank you letters
- Perform data entry
- Management of the organization’s mailbox
- Website maintenance, as needed
- Conduct grant application research
Skills and Specifications
• Proficient in computer applications such as Microsoft Word, Excel, PowerPoint, etc…
• Ability to work well with others and to complete work with minimal supervision
• Excellent communication skills – written and verbal
• Exceptional organizing and planning skills
• Ability to understand, and execute complex written and verbal instructions
• Able to maintain customer confidentiality
• Able to react effectively and calmly in emergencies
• Able to deliver excellent customer service, externally and internally
• Ability to meet close deadlines
